Product Extranet

Holiday season is coming

With the holiday season approaching it is important that you make sure your system is setup to correctly deal with absences to make sure your staff get processed correctly.

If you have any queries relating to the the setup of absences or entitlements please contact the Helpdesk and we'll happy to help.

If you have any problems or technical queries relating to any of our products. You can contact the Helpdesk either by phone on 01904 693949 or by email at

Mitrefinch Support Team

Question of the Day

11 TMS (windows): How do I only allow employees to have access to certain terminals?

Go to system maintain access groups and add. An employee on an access group is only downloaded to the terminals listed here. Once the groups are added go to Employee > Access Group > Change and put the employee(s) on the required groups. Finally do a full download to the terminals from the poller to update peoples access rights.