Product Extranet

Holiday season is coming

With the holiday season approaching it is important that you make sure your system is setup to correctly deal with absences to make sure your staff get processed correctly.

If you have any queries relating to the the setup of absences or entitlements please contact the Helpdesk and we'll happy to help.

If you have any problems or technical queries relating to any of our products. You can contact the Helpdesk either by phone on 01904 693949 or by email at

Mitrefinch Support Team

Question of the Day

29 TMS (windows): I have upgraded TMS and now new employees are not going from HR to TMS and I cannot add them into TMS?

Go into DBDEF for HR Manager and add into Table EMP field TMSTYPE, Alpha, Length 1 and in advanced give it a default of T (TMS only) or B (TMS and Access Control). Rebuild the table then in HR link this to TMSEMP.EMPTYPE. Run autotask and your employees will appear.